Privacy Policy

Introduction

Welcome to Tognoli Florist ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy describes how we collect, use, share, and safeguard your data when you visit our website (https://www.tognoligaithersburgflorist.com), place an order, leave a review, or subscribe to recurring deliveries.

Information We Collect

We collect personal information you voluntarily provide when interacting with our website or placing an order, including:

Your name, email, phone number, and billing/shipping address
Recipient's name, address, and optional gift message
Payment info (processed securely via Stripe)
Subscription preferences and delivery instructions

Payment Processing
We use Stripe as our secure third-party payment processor. Payment data is encrypted and handled in compliance with PCI-DSS standards. We do not store your full credit card information. Stripe may provide us limited info (like last four digits) for record-keeping. For more details about how Stripe handles your payment data, please review their Privacy Policy.

Platform & Tools

Our website is hosted by Wix and uses Ecwid as our cart. These platforms may collect technical data (like device/browser type, IP address) and behavioral data (e.g., cart abandonment) to process orders and improve performance.

Analytics & Tracking

We use Google Analytics to monitor site usage and improve the experience. This may include anonymized data such as location, session duration, or clicked pages. No personally identifiable information is stored without your consent.

How We Use Your Information

We use the data collected to:

Process and deliver your order or subscription
Communicate updates or support (e.g., order confirmation)
Send promotional emails if you opted in (unsubscribe anytime)
Maintain internal records and improve our services
Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We only share limited info with service providers needed to operate our business (e.g., Stripe, Wix, Ecwid, email platforms). These partners must treat your data securely and confidentially.

In rare cases, we may disclose data to legal authorities if required to comply with a law, regulation, or legal process.

Security

We implement reasonable safeguards to protect your personal info, including:

SSL encryption
Access controls
Security updates and monitoring

While we take precautions, no digital platform is 100% secure. By using our site, you acknowledge this risk.

Cookies & Tracking Tools

We use cookies and tools like Google Analytics to enhance your shopping experience. You can disable cookies via your browser, but some features may not work properly.

Your Rights

You can:

Access the data we have on you
Request a correction or deletion (subject to legal limitations)
Opt out of marketing emails (via link or tognoliflorist@gmail.com)
Request information on how your data is used

To exercise any of these rights, contact us at tognoliflorist@gmail.com.

Subscription-Specific Data

When you sign up for a recurring floral subscription, we store only the data needed to fulfill and manage your subscription (delivery address, frequency, billing info, etc.). This data is never sold or used for unrelated marketing.

You may cancel or modify your subscription anytime with at least 5 days’ notice before your next billing cycle. Cancellations received after this window may still be charged.

Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect data from minors. If you believe a child has provided us info, please email us and we will delete it.

Third-Party Links

Our site may contain links to other websites (e.g., Yelp, Google, social media). We are not responsible for their privacy policies. Please review those sites directly.

California Residents (CCPA/CPRA)

If you live in California, you have the right to:

Know what personal info we collect
Request deletion or correction of your info
Opt out of data sharing or selling

We do not sell your personal data. We use basic analytics tools (like Google Analytics) to improve our website but do not share info with advertisers.

To exercise your California rights, email tognoliflorist@gmail.com or call (240) 708-2279. We may ask for verification.

International Visitors

While we only deliver in Maryland, users outside the U.S. may access our website. By doing so, you consent to having your data processed and stored in the U.S.

Policy Updates

We may update this policy periodically. Changes will be posted with a revised date. Continued use of our site after an update means you accept the new terms.

Contact For any privacy questions,

Email: tognoliflorist@gmail.com
Phone: (240) 708 - 2279
Business Name: Tognoli Gifts LLC (dba Tognoli Florist)

Privacy Policy

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