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Terms of Service

Terms of Service Last Updated: August 3, 2025

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  1. Agreement

    • By using our website or placing an order with Tognoli Florist (Tognoli Gifts LLC), you agree to these Terms of Service. Please read them carefully.

  2. Privacy

  3. Electronic Communications

    • By emailing or using our website, you consent to receive communications electronically. These communications satisfy any legal requirement that they be in writing.

  4. Copyright & Trademarks

    • All content on our site (text, graphics, photos, logos, product descriptions) is the property of Tognoli Gifts LLC or licensed providers. You may not copy, modify, or redistribute any content without written permission.

  5. License to Use

    • You are granted a limited license to access our site for personal use only. You may not use our content, design, or product listings for commercial use or data scraping.

  6. User Accounts

    • You are responsible for maintaining the confidentiality of your account and password. If you're under 18, you may only use our website with supervision. We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

  7. Reviews & Submissions

    • You may submit reviews, comments, and suggestions as long as they are respectful and do not violate any law. You grant us a non-exclusive, royalty-free right to use your submitted content for marketing or site improvement purposes. We reserve the right (but not the obligation) to review, moderate, or remove any content.

  8. Product Descriptions

    • Because each floral arrangement is handmade and uses fresh, seasonal blooms, exact matches to photos or descriptions aren’t always possible. We guarantee quality and freshness, but due to the perishable nature of flowers, items cannot be returned once delivered. If there's an issue, please contact us promptly so we can assist.

  9. Subscriptions

    • By enrolling in a flower subscription, you agree to recurring charges. Subscription prices include local delivery unless otherwise stated. You may cancel or modify with at least 5 days’ notice before the next delivery.

  10. Bouquets that have already been prepared or delivered are not refundable. Full cancellation and refund terms can be found here.

  11. Refunds & Returns

    • Refunds are handled on a case-by-case basis. If a product arrives damaged, please contact us within 48 hours. We do not offer refunds for fresh flowers that were mishandled after delivery or perishable items left outside.

  12. Disclaimer of Liability

    • Our website is provided “as-is.” We do not guarantee uninterrupted or error-free service. Tognoli Gifts LLC is not liable for damages arising from the use of our site or products.

  13. Applicable Law

    • These Terms are governed by the laws of Maryland, USA. Disputes will be resolved via binding arbitration in Maryland, unless it involves our intellectual property.

  14. Policy Modifications

    • We may change these Terms at any time. Updates will be posted with the new effective date. Continued use of our site means you accept the changes.

  15. Contact

 

Tognoli Florist is operated by Tognoli Gifts LLC

Phone: (240) 708-2279
Email: tognoliflorist@gmail.com

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